No Authorised Advocate

A female resident made an informal complaint to a manager. The operator involved their lawyers, who then contracted a Barrister to investigate the resident by meeting with other residents in the village. The resident then made a formal complaint (expecting to stop the...

No Incentive to Sell Existing Units

Some village operators or sales managers will market their new units over their 2nd hand units. This is understandable as the operator already has the money from the 2nd hand unit and in many cases is still collecting a weekly fee from the vacant unit unlike the new...