by Administrator | Nov 28, 2021 | RVRANZ Complaints Lodged
Some villages have residents sign up to a capital loss clause – even when they get no share in the capital gain (i.e. if the value of their unit dips, then they must cover the loss plus all other fees). One Otago village has the capital loss clause so well...
by Administrator | Nov 28, 2021 | RVRANZ Complaints Lodged
A couple in a Canterbury Village have spent nearly two years trying to get the village to rectify the road and path hazards which have caused more than 20 resident accidents – one involving hospitalisation. Their disclosure statement says that the village...
by Administrator | Nov 28, 2021 | RVRANZ Complaints Lodged
A female resident made an informal complaint to a manager. The operator involved their lawyers, who then contracted a Barrister to investigate the resident by meeting with other residents in the village. The resident then made a formal complaint (expecting to stop the...
by Administrator | Nov 28, 2021 | RVRANZ Complaints Lodged
Some village operators or sales managers will market their new units over their 2nd hand units. This is understandable as the operator already has the money from the 2nd hand unit and in many cases is still collecting a weekly fee from the vacant unit unlike the new...
by Administrator | Nov 28, 2021 | RVRANZ Complaints Lodged
A resident in one of the ‘big 6’ operator villages decided after 12 months that this village was not for her. She explained to the operator that she would be handing in her notice. She does not get her money back (like almost all other villages) until the unit is...
