Retirement Villages Code of Practice 2008

Each village operator must comply with the Retirement Villages Act 2003 and the associated Retirement Villages Code of Practice 2008.

The Code of Practice sets out the minimum requirements that village operators must ensure are carried out in order to meet their legal obligations under the Act.

The Code also provides useful information relating to the Retirement Villages Act 2003.

Follow this link to view the
Retirement Villages Code of Practice 2008

Village operators compiance requirements in the Code include:

• General requirements – policies, procedures, notices, and induction requirements

• Minimum requirements of information to be included in any occupation right agreement (ORA)
  • Staffing
  • Safety
  • Fire protection and emergency management
  • Transferring residents within a village
  • Meetings with residents
  • Complaints
  • Account
  • Maintenance and upgrading
  • Termination of an ORA

• Communications with residents