Retirement Village Residents Rights Resources

Retirement Commissioner

Online Services for Senior Citizens
For retirement villages information
  • call Freephone number which is 0800 268 269

​Care and Assistance

There are additional cost implications if you or your spouse need home support services, or are needs-assessed for residential care while you are living in a retirement village
See the flowchart explaining different types of care costs for different types of accommodation. It includes tips and links to further sources of information. 
https://cffc.org.nz/assets/Care-pathways-for-retirement-village-residents-diagram-May-2017.pdf

Ministry for Senior Citizens

Within the  Ministry of Social Development is the Office for Senior Citizens, headed by the Minister for Senior Citizens the Hon Tracey Martin.
Click here Ministry of Social Development's Senior Services to open a link to detail on the services this ministry can provide. The website also lists
  • your rights and entitlements as a senior citizen
  • where you can get support. ​

There is a range of services available online, or you can
  • call the Freephone number 0800 552 002 to make enquiries on New Zealand superannuation or your entitlements as a senior citizen
  • send an email to seniors@msd.glvt.nz
  • sent a letter to Senior Services, Ministry of Social Development, PO Box 5054, Wellington 6145.
Click here to go to the Retirement Commissioner page in this website.
For further information - click to go to the
Interesting Websites page

Information from the Companies Office

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Retirement villages meeting the definition of retirement village under the Retirement Villages Act 2003 must register on the Retirement Villages Register
For further information and the role of the Statutory Supervisors, Please look here:
​  www.companiesoffice.govt.nz/all-registers/retirement-villages/